Property Management FAQs

Do you offer rent-to-own properties?

No, all of our properties are owned and managed by Maleno.

Are your rental properties renovated?

We believe in investing in our properties to ensure a comfortable and luxurious living experience. Many of our units are newer, like Shadow Pines. We are currently renovating our Scenery Hills and Lake View Apartments with new cabinetry, granite countertops, updated bathrooms, and stainless steel appliances.

Do you accept Section 8 vouchers?

No, we do not accept Section 8.

What are your application requirements?

A person’s monthly gross income must be at least equal to 30% of the monthly rental rate.  We will conduct a background check including credit, criminal, employment, and residency verification.

How long does the application process take?

The process takes between 1-7 days. We encourage customers to notify their employer and current landlord that we’ll be contacting them and ask them to respond quickly.

What am I responsible for maintaining in my home?

Residents agree to take good care of the unit, keeping it and the appliances clean and trash-free. The details are spelled out within the Lease document.

Do I need renter's insurance?

We do not currently require it, but renter’s insurance is strongly encouraged. The resident’s personal property is not insured by the Landlord’s insurance.

Who is responsible for utilities?

Maleno is responsible for the water and sewer and trash.  Residents are responsible for gas & electric.

Do you accept credit cards for rent?

Residents are able to pay their rent online-only via credit card.

What changes can I make to my home?

Our units have been designed with comfort and safety in mind. Talk with the Property Manager about any requested changes.